Return & Refund Policy

At BuyBaazar, we want you to feel confident and satisfied with every purchase. Your happiness is our priority, and we aim to provide a smooth and transparent return experience.

Eligibility for Returns

To ensure product hygiene and safety, we accept returns only under the following conditions:

• The product is damaged, defective, or incorrect at the time of delivery.
• You must raise a return request within 48 hours of receiving the product.
• The product must be unused, unopened, and in its original packaging.

Please note: Due to hygiene reasons, we cannot accept returns on opened or used beauty, skincare, and hair-care products.

Non-Returnable Items

The following items cannot be returned:

• Opened/used beauty, skincare, and hair products
• Products without original packaging
• Items purchased during clearance sale
• Gift cards & free gifts

Return Process

1. Contact us at [your email/WhatsApp] with your order number and issue details.
2. Share a clear photo or video of the damaged or incorrect product.
3. Once approved, we will arrange a pickup or guide you through the return steps.
4. After inspection, your refund or replacement will be processed.

Refund Policy

• Refunds will be issued only after the returned item is received and inspected.
• Refunds are processed to your original payment method within 4–7 working days.
• If your order included free gifts, they must be returned as well.

Replacement Policy

If you prefer a replacement instead of a refund:

• A new product will be shipped after the return is approved.
• Replacements are subject to stock availability.

Order Cancellations

• Orders can be cancelled before dispatch only.
• If already shipped, the order cannot be cancelled.

Contact Us

For any queries regarding returns or refunds, reach out to us at:
📧 vermavanshika310@gmail.com
📞 8429263314